Why CX Transformation Is the Future of Business

Why Customer Experience Transformation Is the Future of Business

Why CX Transformation Is the Future of Business written by Gunalan Ram posted on January 26, 2022 The point of running a business is to make it easy for customers to work with you. Whether you are into retail, hospitality, or banking, your customers will appreciate your willingness to meet them on their terms. Every […]

Why Use Total Experience Platform to Manage Customer Data

Why Use Total Experience Platform to Manage Customer Data

Why Use Total Experience Platform to Manage Customer Data written by Gunalan Ram posted on December 22, 2022 The ‘new normal’ is likely to extend and normalize in the future of work. The new arrangements, especially options such as flexible working hours, hybrid, and fully remote work, have challenged traditional relationships with employees and employers. […]